Customer Bonus

A customer bonus refers to a contractually agreed subsequent settlement that a company grants its customers for previously concluded agreements on revenue, sales, or targets. In contrast to a discount granted in an invoice, the bonus is not taken into account directly during billing, but is instead settled after a delay. Settlement often takes place at the end of the month, quarter, or year. Customer bonuses in sales serve to control sales quantities specifically, promote long-term customer relationships, and reduce sales prices for the customer after the fact.

In SAP S/4HANA, the customer bonus is part of the sales billing processes and is managed in the system using bonus agreements, condition types, and settlement periods in the SAP Settlement Management module. Correct calculation of a customer bonus requires unique assignment of the relevant sales and reference values, as well as their corresponding condition contracts. With SAP CCM, the SD bonus functions used in ECC have been replaced and are subject to continual enhancement under SAP S/4HANA.